About the Job:

• In this role, you’ll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and coding/scripting.
• You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation.
• Our team is driven by customer obsession, and you will help drive the success of Google Cloud by understanding and advocating for our customers’ challenges.

Minimum Qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• Experience in reading or debugging code (e.g., Java, C, C++, .NET, Python, Shell, Perl, JavaScript).
• Experience advocating for customer needs.

Preferred Qualifications:

• Experience implementing, administering, and troubleshooting network infrastructure devices, including Firewalls, Routers, Switches, Wireless, and network monitoring tools.
• Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
• Experience in SQL database administration, Google App Engine, open-source software communities, Cloud networking solutions, and/or distributed computing technology.
• Knowledge of Linux/Unix or Windows systems
• Understanding of networking fundamentals (TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.) and of web technologies (HTTP, HTML, DNS, etc.).

Responsibilities:

• Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
• Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges and building tools for faster diagnosis, so we can identify and resolve future challenges quickly.
• Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Work closely with multiple Product and Engineering teams to find ways to improve the Supportability, products, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.
• Understand customer challenges and advocate for their needs with cross-functional teams like Product Management or Software Engineering.

How To Apply For Google Recruitment Drive 2021:

•  The Eligible candidates click on Apply Link
•  Read the  job details carefully and click on the apply button
•   Now add the high school, secondary school details
•   Attach  your CV
•   After completing click on submit button

Google Recruitment Drive 2021: Apply Now